Contact Us

If you have a question about rural or tribal transit or a suggestion about a National RTAP product, call us at 888-589-6821, email info@nationalrtap.org, or start a live chat via the button above. 

For individual staff contact information, see the Staff page. Our hours of operation are Monday–Friday, 9:00 AM–5:00 PM ET.

Tech Support

To get answers regarding National RTAP Web Apps – GTFS Builder, ProcurementPRO and Website Builder – visit the Support page for each web app. If you still have questions, start a live chat, call 888-589-6821, or email support@nationalrtap.org. 

For questions about National RTAP eLearning, email elearning@nationalrtap.org or start a live chat.

Peer Support

To connect with a transit industry peer with experience to share, you can request peer assistance from our Peer Support Network.

We also offer four private online forums where you can contact your peers directly:

• State RTAP Manager’s Forum – State RTAP staff can email info@nationalrtap.org to request to join
• Rural Transit Manager’s Forum – Rural and tribal transit managers can visit this forum on Facebook and request to join
• Tribal Transit Forum - Tribal transit staff can email nrodriguez@nationalrtap.org to request to join
• Intercity Forum - Intercity transportation stakeholders can email ncubahiro@nationalrtap.org to request to join

We also have regular Peer Roundtables for the following audiences: Transit Managers, State Program Managers, and Tribal Transit.

Social Media

Connect with National RTAP on Facebook, Twitter, YouTube, LinkedIn and Instagram. We have social share icons on the left side of all web pages so you can share our resources with others.